Meet Butch, our resident marketing maestro and jack-of-all-trades. From managing inventory to spreading the love of bicycling and telemark skiing, there’s not much he doesn’t do. When he’s not in the shop, you’ll likely find him “forest bathing” (yes, that’s a thing), reading, writing poetry, or perfecting the art of the sauna.

Butch’s go-to advice? Skip the Bezos empire and support your local economy. And if you spot him on a trail or a chair lift, keep the shop talk to a minimum—unless it’s about Johnson’s Doughnuts.

Dreaming of switching lives? He’s got “mad respect” for the sandworms of Dune. Outdoors, oxygen is non-negotiable, and breakfast is king—preferably in multiples. And while his theme song might be The Day Robert Palin Murdered Me, you’ll never find him on his days off… unless he finds you first.

Dorian is the shop’s go-to fixer—whether it’s a squeaky bike, a ski in need of TLC, or a question about overnight oats. With a knack for solving the weirdest, most challenging problems, Dorian thrives on keeping things running smoothly. Just don’t leave the bench in disarray—it’s his ultimate pet peeve.

Outside of work, Dorian’s a jack-of-all-trades: car mechanic, carpenter, filmmaker, beatboxer, and even fluent in French. Love slabs? So does Dorian, whether it’s biking, climbing, or just finding the steepest, jankiest lines to conquer.

On days off, you’ll find him outdoors—camping, hiking, or working on a deep project. Favorite fuel for adventure? Overnight oats that power hours of fun. And if you need him on a mountain, better hope they’ve got their trusty satellite phone!

Kyle’s been a friendly face at Conti for nearly three years, sharing his love of the outdoors and his knack for spotting jackalopes (yes, really—haters, stay back). Whether it’s helping you pick the perfect gear or making sure stock is just right, Kyle’s motto is simple: “Buy once, cry once.”

A self-proclaimed ice-fishing enthusiast and Fig Newton aficionado, Kyle thrives in the cold—just don’t challenge him to a Minute Rice cook-off unless you can break the 58-second mark. Need a move to emulate? Kyle’s 180 on Nordic skis is the stuff of legends.

On his days off, you’ll find him outside, Pad Thai in hand, holding on to the grass so he doesn’t fall off the Earth.

Mark’s been the Service Manager at Conti for five years, keeping things running smoothly and fixing more than just bikes and skis—he’s also a pro at fixing people’s expectations. When you bring in your gear for a tune-up, Mark’s the one to make sure it’s all set, no matter the challenge.

When he’s not managing repairs, he’s probably figuring out who that random musician is that his wife is trying to remember (he’s really good at it). If you’re planning a mountain trip with Mark, don’t forget the puffy jacket—he’s not a fan of the cold.

On his days off, Mark might be hard to track down, but rest assured, he’s likely somewhere far from civilization, living his best life. His favorite ride? The nostalgic trail between Loveland and Estes Park. And while he might love Jimmy Buffet, he draws the line at blasting tunes on the trail—there’s a time and place for that.

Jon has been with Conti for 10 years and has truly done it all. From sales and buying to boot fitting, he’s the go-to guy for just about anything. His favorite part of the job? Hearing customers rave about how stoked they are after trying a new activity. He knows that the gear they leave with will help fuel their passion for years to come.

Outside of work, Jon is a serious sailing enthusiast. When he’s not helping customers or fitting boots, you’ll probably find him racing sailboats on Lake Superior or reflecting on his epic 2022 journey from San Francisco to Oahu. He’s also been skiing since he was 9, and the Hidden Valley ski trails in Ely, MN, will always hold a special place in his heart.

Jon loves to be outside with his wife, sharing their love for the great outdoors together. And when it comes to fueling up, Montucky beer and jerky are his essentials for a big day on the trails.

On his days off, you might think he’s resting—but he’s probably just working. Hey, it’s all part of the job, right? When he's not working, Jon’s keeping the shop running behind the scenes, making sure everything runs smoothly.

Chris has been with Conti for 2 years, bringing his diverse skills to the table. From mechanic work and ski tech to spinning tunes as the shop DJ, he does it all. He came to work with close friends and to immerse himself in the bike community—and that’s exactly why he’s still here.

Chris is all about experimentation, advising customers not to get caught up in marketing gimmicks. To him, bikes and skis are just tools—each one serves a different purpose. He’s passionate about going uphill quickly (whether riding or skiing), and when it comes to bike repairs, wrapping road bike handlebars is his signature move—done with dedication and care.

Outside, Chris is a man of many talents. He enjoys being outdoors, whether solo or in a group, because that’s just where people belong. He’s also got an impressive ability to do character voices and impersonations.

Fueling up for a big ride or ski day? Chris swears by his homemade date oat honey bars, the perfect energy-packed snack. And when it comes to injuries, his most memorable one is from a race, where his hand got caught in his front wheel while fixing his bike computer, sending his bike into a cartwheel and nearly losing a pinky finger.

Chris’s favorite trail or ski run changes every year, as he’s always learning and discovering new places. But one thing that never changes? His pet peeve—arrogance. He doesn’t believe in putting boundaries on how an activity is “supposed to be done.”

Go-to-saying: "Hey, you can’t park here, this is a bike lane!"

Peter has been with Conti since March 2018, handling all the service writing with precision and care. But when he’s not in the shop, he’s likely off bikepacking or chasing adventure. He got into bikepacking through hunting, scouting new locations for elk hunting during summer months. This mix of hobbies sparked a deep love for bikepacking.

The most ridiculous thing Peter’s encountered on a trail? Getting chased off by a bull moose—an experience he’ll never forget! When it comes to gear, he’d pick a lighter to survive on a mountain because nothing beats a good fire when stranded. His “signature move” on a snowboard is a back 3, affectionately named the “Isak-spin” by his friends.

Outdoors, Peter can’t live without his water filtration system—hydration is key. For fueling up on big ride or ski days, he goes for Trailwind and a trusty bag of bacon. His worst injury? Besides a few surgeries, the worst was contracting giardia on the Tour Divide after a water filter failure. He learned the hard way: never buy a Sawyer Squeeze water filter!

Peter’s favorite trails? The Great Divide Mountain Bike Route and early morning cobweb rides on Hartley’s trails. But one thing really gets under his skin—people on trails who don’t acknowledge others.

On his days off, you’ll find Peter hanging out with his two kids, enjoying the simple things. And his go-to saying: “Life is good. Enjoy the ride.”

Cedar is an OG Duluthian Devo rider and a highly skilled mountain biker, always at the top of his game when it comes to tackling trails. Known for his peaceful demeanor and respect for others, he’s the kind of person who brings kindness wherever he goes—whether in the shop or on the trails. Cedar has a soft spot for cats and is always a pleasure to work alongside.

Outside of his biking expertise, Cedar’s calm, kind nature shines through in everything he does. His easygoing attitude and love for the outdoors make him a true Duluthian at heart. And if you’re lucky, you might catch him sharing stories of his biking adventures or just hanging out with his feline friends!

Nick’s been part of our crew for about a year, and he’s already got the whole “work hard, have fun” thing down to an art. His golden rule for customers? Simple: Always have fun. Whether you’re on skis or a bike, if you’re not grinning, you’re doing it wrong.

But when Nick’s not waxing skis or tuning gears, he’ll be found doing something truly extreme—like lying on the ground in the sunshine, soaking up the rays and embracing the ultimate outdoor relaxation. He’s a record collector, too, spinning vinyl to the beat of his own tune. Also, let’s just say he’s got a “thing” for big Italian sub sandwiches. Stranded on a mountain with only one piece of gear? He’d pick that sub in a heartbeat. It’s more than a snack; it’s a way of life.

If Nick could trade places with anyone, he’d choose Popeye. Who wouldn’t want to live on a boat, get the girl, and flex some serious spinach-fueled muscles? On his days off, you’ll probably find him stretched out on the ground, in the sun, sub in hand, shades on, reveling in the simple pleasures of life. Because for Nick, that’s what it’s all about.

Jedidiah’s only been here four months, but he’s already a pro at chatting about bikes, skis, and pretty much anything on two wheels or two planks. He’s all about working with awesome people and sharing the stoke with regulars who love gear talk as much as he does. His go-to advice? Don’t stress over the perfect ride—just tweak your setup and watch your bike go from “meh” to “marvelous.”

Before he hit the trails, Jedidiah got hooked on mountain biking thanks to his younger brother, and he never looked back. He’s even got a hidden talent: balancing a quarter on his elbow and slapping it into the air like some sort of parlor trick pro. First time on classic skis? Let’s just say size 13 boots on size 10 feet aren’t ideal—cue the slapstick snow-dragging feet moment.

If he were stranded on a mountain, Jedidiah would pick a satellite phone (he’s practical like that), but otherwise he’s powered by PBR and PB+J—he once crushed a 12-hour race on that combo. His signature riding move? A classic turnbar, and hey, it might be the only trick in the book, but he owns it. Favorite trail? The remote, hard-to-reach Paint Mountain Trail in Tennessee—pure adventure guaranteed.

When not on the clock, he’s studying for school or hitting the trails. Theme song? Follow Me by Uncle Kracker. Fun fact: as a kid, he spent a questionable amount of time trying to drink water upside down—because why not? In a nutshell, Jedidiah’s here to talk bikes, crack jokes, and maybe help you avoid giant ski boots if he can.

Adam’s been sharing his stoke at the shop for about two years, bringing positive vibes and helping customers find their perfect ride or run. His motto? Sure, gear is great, but the real fun starts when you actually get out there. You don’t need the fanciest stuff to fall in love with your bike or skis—just start moving.

Skiing’s his top pick, a love sparked by backyard “side-stepping” as a kid to pack down his own mini ski run. Adam’s also got a hidden talent: he can start IVs. (Don’t worry, he probably won’t offer in-store demos.)

He’s been chased by a moose in the Tetons, broken ribs trying to keep up with his brother-in-law on cross-country skis, and would happily swap places with adventurer Jimmy Chin. When not working, he’s out in the Wasatch, on a bike, in the water, or on the snow, fueled mostly by water and good company. His “pet peeve”? Stopping. Something he wholeheartedly believes? “Hugs cure cancer.”

Catch Adam on a day off and you’ll see what keeps him going: good friends, wild adventures, and a Neil Young soundtrack playing in the background.

Madison has been part of the shop team for two years, and she’s all about stoking that outdoor fire—no matter the weather. For her, gear doesn’t have to be fancy; it just has to help you do what you love. Whether you’re gliding on waxless skis or ripping on a full-suspension bike, the point is to get out there and enjoy it.

Nordic skiing is her jam—she’s been at it since before she can remember. But that doesn’t mean she can’t surprise you: when she’s not on the trails, Madison’s whipping up cozy creations at her sewing machine or knitting needles, or racing her friends out of nowhere just to see who’s fastest. She’s even survived a moose chase out West (once you outrun a moose, what else can scare you?).

Outdoors, Madison never leaves home without her trusty toothbrush, and she fuels her adventures with snack bacon, Cheez-Its dipped in cheese spread, and fresh pastries. On days off, you’ll catch her with her dog, Leo—who, by the way, gets greeted before any humans in the shop—and playing outside in whatever makes sense that season. And remember, if you don’t like dogs, well, that’s a red flag in her book.

Her life’s soundtrack? “Ocean (Live)” by John Butler Trio—relaxed, layered, and endlessly evolving, just like her love for the outdoors.

Meet Kelsey, the behind-the-scenes mastermind who keeps the website looking sharp and the traffic flowing. In just over a month at the shop, she’s already jazzed about bringing her creative flair to every pixel and line of code—plus, being just a few blocks away means she can pop in anytime to admire some shiny new ski boots (out with the old 20-year-olds, in with the brand-spankin’-new).

Outdoors, Kelsey’s all about trying anything that sparks curiosity and joy. Surfing or climbing? Yes, please. But her true superpower is less about gear and more about… spit bubbles. Yep, you read that right. She can blow tiny, floaty bubbles right off her tongue—just ask her brother, who once declared “Bubbles!” during a musical. When she’s not unintentionally dazzling folks with her bubble-blowing, she’s “yeehooo”-ing down trails and slopes, or attempting a fancy 720 spin that ends in a 540 face-plant (knee’s still recovering, thanks for asking).

On a day off, you’ll catch her “bip-boppin about,” munching on dried mango and crispy seaweed, or walking her dog through Chester Bowl’s magical, PNW-ish scenery. If she could trade places with anyone, Kelsey might just skip humans altogether and see what whale or bird life is like. Until then, she’s busy making the internet more fun, coding with creativity, and always, always “collecting data.”

Renee has been part of the shop family for around 13 years, and she’s got the best gig—talking to people about anything and everything. Whether it’s the latest in the bike world or just swapping stories, she keeps the conversation rolling. Plus, she loves being around “the young ones,” who constantly amuse her with their wild bike antics.

Her go-to advice? You’re never too old to start biking—especially with E-bikes—and you’re never too young to ride one either. She should know—when she’s not at the shop, she’s either riding her E-mountain bike, hanging at the cabin, or spending time with her horses. Oh, and she’s also a secret floral mastermind, crafting beautiful arrangements for weddings and family gatherings.

One of her most legendary trail moments? Coming within five feet of a rattlesnake in Arizona, pulling off the ultimate survival move—feet up on the handlebars, coasting past the danger without crashing. No signature bike tricks, just pure instinct and nerves of steel.

Her must-have for outdoor adventures? Hot Hands, no question. She fuels up with Tailwind and homemade energy bars, and her favorite trail, Indigenous Trail in Mission Creek, keeps calling her back. But if there’s one thing that really gets under her skin, it’s not a bike-related pet peeve—it’s a toilet seat left up at work.

On her days off, you’ll find Renee riding something—horse or bike, take your pick. Her theme song? You Got Another Thing Coming by Judas Priest. And if you ever hear her mutter “What the hell”—well, you know things just got interesting.